Behavioral Health Care Manager - Empower Patients, Transform Lives!
Company: Vigilance Health Inc.
Location: Thousand Oaks
Posted on: March 6, 2025
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Job Description:
Behavioral Health Care Manager - Empower Patients, Transform
Lives!
Is your CV ready If so, and you are confident this is the role for
you, make sure to apply asap.
Remote Position - LVN (Compact License) or Certified Medical
Assistant (MA) Required
Are you passionate about bridging the gap between physical and
mental health? Do you thrive in a collaborative, patient-focused
environment where you can truly make a difference? If you're a
dedicated LVN or Medical Assistant with Behavioral Health
Integration (BHI) experience, this is your opportunity to transform
lives and redefine care management-one patient at a time!
At Vigilance Health, we are pioneers in value-based care and
population health management, equipping healthcare organizations
with innovative tools, technology, and patient-centered solutions
to improve health outcomes and lower healthcare costs. Our
mission-driven, remote clinical care team serves as an extension of
our healthcare partners, ensuring patients receive the holistic,
high-quality care they deserve.
Join us in reshaping the future of healthcare through compassion,
technology, and teamwork.
What You'll Do (Your Impact)
As a Behavioral Health Care Manager, you will be at the forefront
of integrating behavioral health into primary care, ensuring
patients receive comprehensive and coordinated support for their
mental and physical well-being. Your role is vital in engaging
patients, conducting behavioral health assessments, providing
coaching, and facilitating care coordination between providers,
behavioral health consultants, and healthcare teams.
Key Responsibilities / Patient Care Coordination
Conduct behavioral health assessments using tools like PHQ-9 and
GAD-7 under supervision.
Collaborate with primary care providers and behavioral health
consultants to develop personalized care plans.
Perform regular patient follow-ups to track progress, remove
barriers, and adjust care plans accordingly.
Patient Engagement & Education
Use motivational interviewing techniques to encourage positive
behavioral changes and help patients set SMART health goals.
Educate patients about chronic conditions, behavioral health
resources, and self-management strategies.
Collaboration & Communication
Serve as a trusted patient contact, ensuring seamless navigation of
care services, appointments, and resources.
Maintain clear and timely communication with healthcare teams and
behavioral health consultants.
Accurately document all patient interactions and care plans in the
Electronic Health Record (EHR) system.
Data Tracking & Quality Improvement
Monitor and report patient outcomes, including symptom improvements
and adherence to care plans.
Support quality assurance initiatives by maintaining accurate and
timely documentation.
Assist in improving BHI workflows to optimize care delivery.
Success Metrics (Key Performance Indicators - KPIs)
Patient Outcomes
Demonstrated improvement in PHQ-9/GAD-7 scores.
Completion rate of documented care plans for assigned patients.
Patient Engagement & Retention
Connect with 20-22 patients per day and/or make 60 outreach calls
to ensure patient engagement.
Track patient retention rates in the care management program.
Ensure successful follow-ups and active participation in care
plans.
Operational & Quality Metrics
Timeliness and accuracy of documentation in the EHR.
Completion of scheduled patient interactions within expected
timeframes.
Satisfaction & Team Collaboration
Positive patient satisfaction scores and testimonials.
Strong feedback from healthcare teams on collaboration and
communication.
What You Need to Succeed
LVN (Compact License) or Certified Medical Assistant (MA) -
Required
Experience in behavioral health, care coordination, or chronic
disease management - Preferred
Strong ability to engage with patients and build trust through
active listening and motivational coaching
Excellent verbal, written, and interpersonal communication
skills
Proficiency in electronic health records (EHRs) and data tracking
systems
Highly organized with a proactive, problem-solving mindset
Bilingual in English & Spanish (Preferred, depending on patient
population)
Why Join Vigilance Health?
At Vigilance Health, we aren't just delivering care-we're
transforming healthcare. Our team thrives on innovation,
collaboration, and a deep commitment to empowering patients and
healthcare providers.
Our Core Values:
We Have Fire - Passionate, driven, and committed to making an
impact.
We Are Driven - We strive to exceed expectations and embrace
challenges.
We Are Partners - We collaborate, take ownership, and foster
trust.
We Build Solutions - We innovate and solve problems with creativity
and efficiency.
We Are Coaches - We inspire, educate, and motivate patients and
teammates alike.
Perks of the Role:
100% Remote Position - Work from anywhere while making a meaningful
impact.
Be Part of a Mission-Driven Team - Join a company that truly cares
about patient well-being.
Career Growth & Development - Gain experience in the cutting edge
of value-based healthcare.
Competitive Compensation & Supportive Work Environment
Ready to Make a Difference? Apply Today!
Join Vigilance Health and help redefine patient care-one call at a
time.
Keywords: Vigilance Health Inc., Thousand Oaks , Behavioral Health Care Manager - Empower Patients, Transform Lives!, Executive , Thousand Oaks, California
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here to apply!
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