Health Coach (Medical Assistant) - REMOTE Position!
Company: Vigilance Health Inc.
Location: Thousand Oaks
Posted on: March 6, 2025
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Job Description:
Health Coach (Medical Assistant) - Empower Patients, Transform
Lives!
Find out if this opportunity is a good fit by reading all of the
information that follows below.
Remote Position - Bilingual (English/Spanish) Preferred -
Full-Time
Are you passionate about guiding patients toward better health? Do
you want to be at the forefront of innovative healthcare delivery
while working remotely? If you're a Medical Assistant with a strong
coaching mindset, we want you on our team!
At Vigilance Health, we don't just provide healthcare-we empower
patients to take control of their well-being. As the leading
population health company in California, we specialize in chronic
care management for the Medicare population. We are obsessed with
patient improvement and satisfaction, and we need sharp, energetic,
and proactive team members who are ready to make a real
difference.
What You'll Do (Your Mission)
As a Health Coach (Medical Assistant), you will play a critical
role in telephonic patient care, coaching, and engagement. Your
mission is to educate, support, and guide patients in managing
their chronic conditions, improving their health outcomes, and
staying committed to their care plans.
Daily Responsibilities & Key Success Metrics
Outbound Patient Engagement - Make 60+ calls per day to ensure
patients have an opportunity to connect.
Meaningful Connections - Engage with at least 19 patients per day,
delivering quality care management and coaching.
Quality Assurance Excellence - Maintain a 90%+ quality assurance
score to ensure high standards in every interaction.
Inspiring Success Stories - Collect at least 2 patient success
stories per month to celebrate and share positive outcomes.
Patient Satisfaction - Ensure each assigned patient completes an
annual satisfaction survey to help enhance our services.
What You Need to Succeed
Certified Medical Assistant (MA)
3+ years of Medical Assistant experience
Bilingual in English & Spanish (Preferred)
Experience with EHRs/EMRs
Strong knowledge of chronic conditions & patient education
Excellent phone communication & motivational coaching skills
Intermediate to advanced computer skills (ability to navigate
multiple systems)
Compassionate, proactive, and detail-oriented mindset
Reliable internet connection
Why Join Vigilance Health?
We're a fast-growing healthcare company that values innovation,
teamwork, and patient-centered care. We believe in empowering our
employees just as much as our patients, providing a dynamic and
mission-driven work environment.
Our Core Values:
We Have Fire - We are ambitious, goal-driven, and embrace
challenges.
We Are Driven - We persevere, stay competitive, and remain vigilant
in our work.
We Are Partners - We take ownership, work as a team, and provide
outstanding service.
We Solve Problems - We are creative thinkers who develop actionable
solutions.
We Are Coaches - We inspire and motivate both patients and
teammates to achieve their best.
Perks of the Role:
Fully Remote - Work from home while making a meaningful impact.
Growth & Development - Be part of a forward-thinking team with
opportunities for career growth.
Make a Difference - Your work will directly transform patient lives
every day.
Ready to Change Lives? Apply Today!
Be a part of Vigilance Health and help empower patients-one call at
a time.
Remote working/work at home options are available for this
role.
Keywords: Vigilance Health Inc., Thousand Oaks , Health Coach (Medical Assistant) - REMOTE Position!, Healthcare , Thousand Oaks, California
Click
here to apply!
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