Patient Customer Service Representative

Company: VirtualVocations
Location: Huntington Beach
Posted on: November 16, 2024

Job Description:

A company is looking for a Customer Service Support Representative for Patient Customer Service.

Key Responsibilities

Answer 80+ inbound calls daily from patients, doctor's offices, and insurance carriers
Initiate payment plans for patients with outstanding balances
Utilize multiple resources to resolve patient inquiries while on the phone

Required Qualifications

High School Diploma or equivalent
Previous medical and/or call center experience is a plus
Ability to work independently in a remote environment
Proficiency in navigating multiple computer screens and applications
Internet download speed of at least 50 megabytes per second

Keywords: VirtualVocations, Thousand Oaks , Patient Customer Service Representative, Hospitality & Tourism , Huntington Beach, California

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